A Study of the Relationship between Knowledge Management, Information Technology and Internal Performance

سال انتشار: 1394
نوع سند: مقاله کنفرانسی
زبان: انگلیسی
مشاهده: 919

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شناسه ملی سند علمی:

ECDC09_040

تاریخ نمایه سازی: 25 بهمن 1394

چکیده مقاله:

As a strategic resource and a key competency for the organizations, knowledge is of vital importance. For this reason, currently knowledge management has been included in the pioneering organizations’ agendas in order to appropriately use this valuable resource. Knowledge managementemphasizes three major issues: human, structure and technology and it attempts to achieve organizational goal through correct production and use of knowledgeresource by creating appropriate structures and necessary technological infrastructures within the organizationand by focusing on humans. Thepresent paper aims at explaining the relationship between knowledge management strategies, technology application and organization’s internal performance. Based on an empirical study among 180 banks in Khuzestan Province, and by designing a structuralrelationship, the results show that both knowledge management strategies (codification and personalization) are related with the information technology and internal performance directly and indirectly.

نویسندگان

Belgheis Bavarsad

Assistant Professor Shahid Chamran University,Ahvaz, Iran

Zahra Mansouri

M.A Management- Shahid Chamran University, Ahvaz, Iran

Fahimeh Najafvand Derikvandi

M.A Management- Shahid Chamran University,Ahvaz, Iran

Ali Akbar Hozhabri

PhD student, Faculty of Management, Universiti Teknologi Malaysia (UTM)

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