Developing a War Crisis Management Framework for Enhancing Public Sector Organizational Resilience: A Qualitative Study in Iran

War is among the most complex and disruptive crises that significantly affect governmental institutions, public service delivery, and national governance capacity. Unlike conventional emergencies, wartime crises involve prolonged uncertainty, resource constraints, security threats, and the necessity for rapid decision-making across multiple governmental levels. Therefore, developing resilient public organizations capable of maintaining essential functions during wartime conditions has become a critical concern for contemporary public administration. This study aims to develop a conceptual framework for war crisis management with an emphasis on enhancing organizational resilience in Iranian public sector organizations. A qualitative research approach based on thematic analysis was employed. Data were collected through semi-structured interviews with experts in public administration, crisis management, emergency governance, and public policy. Participants were selected using purposive sampling, and data collection continued until theoretical saturation was achieved. The findings identified seven major dimensions influencing public sector resilience during war crises: crisis leadership, organizational preparedness, inter-organizational coordination, resource management, crisis communication, organizational learning, and structural flexibility. These dimensions demonstrate that effective war crisis management requires not only operational capabilities but also adaptive governance mechanisms and institutional learning capacity. The proposed framework contributes to crisis governance literature by integrating war crisis management with organizational resilience theory. The findings provide practical implications for policymakers and public managers seeking to strengthen governmental capacity under extreme and uncertain conditions.

کلیدواژه ها:

War Crisis Management ، Public Sector Resilience ، Crisis Governance ، Organizational Resilience ، Public Administration ، Emergency Management