Developing Human Capital in Insurance Industry through Training, Empowerment, and Reskilling under Modern Supervisory Practices

Background & Purpose: In today’s highly competitive and global economy, intangible assets are increasingly important, with human capital taking a key role. As technology evolves rapidly and market conditions change, human capital now serves as the core foundation and primary driver of innovation and economic growth for countries. The current research was conducted with the aim of human capital development Industry by implementing training, empowerment, and reskilling within modern supervisory frameworks. Design/methodology/approach – To achieve this goal, this applied research employed a descriptive–analytical design to examine the study objectives. Data were collected from ۲۷۰ insurance experts of Saman Insurance Company through a researcher-designed questionnaire based on relevant literature. The sample size was determined using the ۱۰-times rule for structural models, ensuring representativeness and reliability. The instrument utilized a five-point Likert scale to measure attitudes and perceptions. Data analysis was performed using descriptive statistics, correlation analysis, confirmatory factor analysis, and structural equation modeling (SEM). Originality/value - Through rigorous analysis and hypothesis testing, it can be concluded that Integrating training, reskilling, and empowerment with modern supervisory practices enhances employee capabilities, autonomy, and adaptability that strengthen both individual and organizational capacity, fostering sustainable, flexible, and resilient insurance firms prepared for evolving market and regulatory challenges.

کلیدواژه ها:

Human capital development ، Training ، Reskilling ، Empowerment ، Modern Supervision