KPI-Driven Tax Management in the Airline Industry

This study explores the critical role of Key Performance Indicators (KPIs) in enhancing taxmanagement within the airline industry, with a focus on improving compliance and strategicdecision-making. Employing a mixed-methods research design, the investigation combinesqualitative insights from in-depth interviews and case studies with quantitative analysis ofsurvey and financial data from a diverse sample of airlines. The findings reveal that theimplementation of compliance-focused KPIs significantly improves tax compliance rates,reduces penalties, and enhances audit outcomes. Furthermore, KPIs related to strategic taxplanning are directly linked to improved financial performance, demonstrating their strategicvalue beyond compliance. Operational efficiency KPIs streamline tax management processes,leading to cost savings and more effective resource allocation. This study contributes to theliterature by providing empirical evidence of the benefits of KPI-driven tax management in acomplex and highly regulated industry. It also offers practical insights for tax professionals andexecutives in the airline industry and beyond, highlighting the importance of integrating KPIsinto tax management processes to achieve strategic and operational goals. The researchsuggests avenues for future investigation, including the impact of emerging technologies onKPI efficacy and the cross-industry applicability of these strategies.Keywords: Tax Management, KPIs, Airline Industry, Strategic

کلیدواژه ها:

Tax Management ، KPIs ، Airline Industry ، Strategic Planning