Crisis Management in the Iranian Tourism Industry

The Iranian tourism industry has experienced a number of crises in recent years, includingnatural disasters, political instability, and economic sanctions. Effective crisismanagement is essential to minimize the negative impacts of these crises on theindustry. This paper aims to investigate the current state of crisis management in theIranian tourism industry using a mixed research method approach. A survey wasconducted with ۲۰۰ respondents from various segments of the industry, and semistructuredinterviews were held with ۱۰ industry experts. The findings of the studyindicate that although the Iranian tourism industry has faced a number of crises, there isno comprehensive crisis management plan in place. Moreover, there is a lack ofcoordination and communication among stakeholders, which further exacerbates thenegative impacts of crises. The study also highlights the need for greater investment incrisis management training and capacity-building in the industry.

کلیدواژه ها:

Crisis management ، Tourism : industry ، Natural disasters