Experiences of Trauma Center Nursing Managers from the Accreditation Process: A Qualitative Study

Introduction: Accreditation is a systematic evaluation process of health services that evaluates health organizations based on approved standards to determine their quality. A qualitative study exploring the experiences of trauma center nursing managers regarding the accreditation program can help in better evaluation. The purpose of this study was to explain the experiences of trauma center nursing managers concerning the hospital accreditation process. Methods: This research applied the content analysis method to explain the experiences of trauma center nursing managers in hospital accreditation. We used Lincoln and Guba's approach for data analysis. Sampling was done purposefully from November ۲۰۲۱ to January ۲۰۲۲ by voluntary nursing administrators. Finally, sixteen interviews were held with ۱۴ participants. Results: After analyzing the interviews, ۳۹۸ main codes, ۵ main categories, and ۱۳ sub-categories were extracted as a hospital accreditation process. The five main categories included a low balance of cooperation in the treatment team, accreditation standards issues, immaturity of treatment systems, management issues in accreditation, and bias in the evaluation. Conclusion: The results show that trauma centers need to make significant changes in the use of accreditation as a quality certificate tool. It seems necessary to plan for management processes, evaluation, standards, and structure and infrastructure issues.

کلیدواژه ها:

Accreditation ، Nurse Administrators ، Qualitative Research ، Trauma Center