Design Patterns in the Crisis Management Shohada hospital

Background: Iran is the fourth disaster prone country in Asia and tenth in the world. It constantly exposed to natural and manmade disasters and terrorist attacks. The paper is going to develop a crisis management plan for Shohada hospital. Methods: In this study, firstly crisis management programs in America and Europe are amended and compiled. Then, by providing aerial maps and positioning of units' establishment, the involved officials will provide necessary training and functional exercises in order to examine the lessons learned when the hospital is intact or has been destroyed Findings: Regarding the pre-designed organization chart training immediately after disaster, the program should be planned and hospital crisis committee comprising various units of the hospital should be established and a responsible associated with three successors considered for each unit. The operation should be started following the issuance of Chief of Staff to the hospital president and to the authorities of the units. Then, the authorities should recall their personnel, accomplish the predetermined tasks and also should end the operation by top officials command. Conclusion: The results indicated that the hospital crisis management programs should be compiled ba sed on available facilities and equipment regarding the natural disasters around the world, failure of managers responsible for controlling crises such as Taiwan earthquake, and lack of adequate facilities to deal with nuclear and chemistry crises in America. At the end, the strength and weak points should be examined by providing the necessity training and performing as maneuver for the involved authorities in the hospital.

کلیدواژه ها:

crisis management ، planning ، hospital crisis ، emergency ، مدیریت بحران ، برنامه ریزی ، بحران بیمارستانی ، اورژانس.