Effectiveness of Training in Coping with Occupational Stress on Emotion Regulation, Anxiety Sensitivity, and Resilience in Bank Employees

Background: Work-related stress, as described in the literature on occupations, refers to the negative response of individuals when faced with high levels of pressure or other demands in the workplace. Objectives: The present study aimed to investigate the effectiveness of training in coping with occupational stress on emotion regulation, anxiety sensitivity, and resilience among Bank Mellat employees.Methods: The research conducted was a quasi-experimental study that included a pretest-posttest design with a control group. A total of ۶۷۰ employees at Bank Mellat in District ۲ of Tehran participated in the study, selected from ۵۳ branches using cluster random sampling during the spring of ۲۰۲۲. Out of the total participants, ۳۶ employees were randomly chosen and assigned equally to two groups: an experimental group and a control group, each consisting of ۱۸ participants. The experimental group underwent weekly training sessions for ten weeks, with each session lasting ۱۲۰ minutes, aimed at managing occupational stress. The tools utilized in the study were the Job Stress Questionnaire, the Anxiety Sensitivity Index, and the Connor-Davidson Resilience Scale. Data analysis was carried out using SPSS software version ۲۱, utilizing the multivariate analysis of covariance technique. Results: The study on coping with occupational stress at a ۹۵% confidence level indicated a positive impact on the emotion regulation (P<۰.۰۵), anxiety sensitivity (P<۰.۰۵), and resilience (P<۰.۰۵) of Bank Mellat employees. Conclusion: Therefore, it can be concluded that training in coping with occupational stress had a significant positive effect on improving emotion regulation and resilience and reducing anxiety sensitivity in employees

کلیدواژه ها:

Anxiety Sensitivity ، emotion regulation ، Occupational stress ، resilience