Nurses' knowledge, Attitude, Practice about Effective Communication Skills in Patient Education
سال انتشار: 1394
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 67
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شناسه ملی سند علمی:
JR_JGBFNM-12-2_009
تاریخ نمایه سازی: 20 آذر 1402
چکیده مقاله:
Background and Objective: Effective communication is an essential characteristic of nursing care carried out as a necessity in education to empower patients. Therefore, this study aimed to determine Nurses;#۳۹ knowledge, attitude and practice about effective communication skills in Patient education.
Material and Methods: This cross-sectional study was conducted on ۲۷۵ nurses selected via stratified random sampling in teaching and therapeutic centers of Esfahan University of medical sciences, ۲۰۱۳.We collected the data by a research-made questionnaire related to knowledge and attitude, and a checklist to observe nurses;#۳۹ communication skills. To analyze the data , Central indices were calculated.
Results: of ۲۷۵ nurses , ۸۶.۷ % made a friendly atmosphere with their patients and ۷۲.۲% showed positive feedback, while their knowledge about communication components were ۷۹.۶ % . They (۶۷.۳%) were active listeners and they (۹۶.۷%) had close communication during patient education.
Conclusion: given that nurses;#۳۹ communication skills are moderate, we recommend holding communication-skills workshops especially in patient education.
کلیدواژه ها:
Knowledge ، Attitude ، Practice ، Nurses ، Communication Skills ، Patient Education ، آگاهی ، نگرش ، عملکرد ، پرستاران ، مهارت های ارتباطی ، آموزش به بیمار