Recognition Indicators for Identifying Knowledge Workers: A Mixed Research

Knowledge based human resources are the most important source and capital of the organization. Because as a result of the better performance of superior elites of an organization, they can be separated from other organizations. Today's organizations need creative, flexible, responsive and knowledgeable forces; and on the other hand, one of the first steps in line with this issue is to identify knowledge workers. This research aimed to design an indicator for identifying the knowledge workers of two knowledge-based companies, Khorasan Regional Electricity Company and Khorasan Razavi Oil Products Distribution Company. The present study was conducted using a field-based analysis combined with Delphi method and a questionnaire and interviewing tools. Accordingly, the Delphi panel selected for this research in qualitative section was selected by non-random sampling and a combination of judgmental sampling or purposive sampling for ۲۵ people. Finally, ۴۷ indicators were detected for identifying the knowledge workers of two knowledge based companies of Khorasan Electricity Company and Oil Products Company. Among them, expertise, novelty and learning were ranked the first.

کلیدواژه ها:

Knowledge Workers ، Delphi Panel ، Identify ingIndicator