Identification and Prioritization of Dimensions and Components Effective on Human Resources Valuation: A Case Study on National Iranian Oil Company and its Subsidiaries

The purpose of the current work, conducted in 2017 and 2018, is to identify andprioritize the qualitative and quantitative factors affecting human resources(HR) valuation at National Iranian Oil Company and its subsidiaries. Using asnowball sampling method, 28 experts were selected from the head of humanresources, the head of finance, and some staff members of National IranianOil Company and its subsidiaries. In order to identify the dimensions andcomponents affecting human resources valuation, a comprehensive literaturereview at international and national levels, interviews with experts, andthree stages of distribution and collection of questionnaires using the FuzzyDelphi method were performed. Then, two phases of the paired comparisonquestionnaire were developed and provided for the experts to explain andevaluate the cause-and-effect relationships between the dimensions andthe components together. The specified components and dimensions wereprioritized using the Fuzzy DEMATEL method. Using the Fuzzy Delphimethod, 15 dimensions and 101 components influencing HR valuation wereidentified at National Iranian Oil Company and its affiliated companies.According to Pareto 20-80, 20 components were identified as the factorsinfluencing human resources valuation at National Iranian Oil Company andits subsidiaries, and using the Fuzzy DEMATEL method, 15 dimensionsand 20 specified components were prioritized. According to the resultsobtained, the most important dimension and component affecting humanresources valuation at National Iranian Oil Company and its subsidiaries arejob satisfaction, motivation, and perseverance in employees’ assignments.

کلیدواژه ها:

Valuation ، National Iranian Oil Company and its subsidiaries ، the Fuzzy Delphi ، the Fuzzy Dematel ، human resources