Green human resource management and environmental sustainability in listed Indian banks: The mediating role of organizational citizenship behaviour towards environment

This study aims to examine the effect of Green Human Resource Management (GHRM) on Environmental Sustainability (ES) and to investigate the mediating role of Organizational Citizenship Behaviour Towards Environment (OCBE) in listed Indian banks operating in Punjab. With increasing regulatory pressure under India’s ESG and BRSR framework, banks are required to integrate sustainability into their internal practices, making this investigation both timely and relevant. A quantitative, cross-sectional research design was adopted. Primary data were collected from ۶۶۰ employee respondents who work in Public and Private Sector Listed Indian Bank in Punjab, using a structured questionnaire measured on a five-point Likert scale. The constructs included GHRM, OCBE, and ES. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS ۴. Reliability, convergent validity, and discriminant validity were established prior to testing the structural model. Mediation was examined using bootstrapping with ۵,۰۰۰ resamples. The results revealed that GHRM has a significant positive effect on OCBE and Environmental Sustainability. OCBE also significantly influences Environmental Sustainability. The mediation analysis confirmed that OCBE partially mediates the relationship between GHRM and ES. The findings demonstrate that green-oriented HR practices significantly enhance employees’ voluntary pro-environmental behavior. The study found that GHRM significantly affects Environmental Sustainability and strongly influences OCBE. OCBE also partially mediated the GHRM-ES relationship. The study highlights the critical role of employee-driven green behavior in achieving sustainability outcomes. It offers practical implications for bank management, policymakers, and regulators aiming to strengthen sustainability performance through people-centric green strategies.

کلیدواژه ها:

Green Human Resource Management ، Organizational Citizenship Behaviour Towards Environment ، Environmental Sustainability ، Indian Banking Sector