Implementation of Effective Training Assessment Tool (ETAT)in RAC sector CFC Phase out in India: A case Study

Every training programme has certain objectives concerned with the transformation in the Individual / organizational behavior and ultimately which leads to the transformation of the Organizational structure. The impact of any training programme is an important parameter for successful implementation of any policies or procedures which have planned to implement for larger geographical areas and concern from Individual to the global impact.Global warming and ozone depletion has major impacts on individual and every organization on the earth. Take the case of Phase out of Ozone Depleting Substances (ODS) such as Chlorofluorocarbons (CFC-12) Refrigerant. India signed the Montreal Protocol in 1992 to phase out ODS. The first activity initiated with large refrigerator manufacturer’s such as Kelvinator, Godrej etc. to changeover from CFC-12 to Non ODS. The project started in India with the name ECOFRIG. As per agreement, it was decided not to manufacture CFC based refrigerator from 1stBut the major area of concern remain was the service sector, which was having more than 20 millions refrigerators charged with CFC-12 for servicing. To meet this challenge a project started in year 2000 with major focused in south India as HIDECOR. With target to train Refrigerator Engineers involved in maintenance services to end users. The concept behind this was to enable technicians comfortable with new refrigerants and to adopt good service practices.