Perceived Organizational Support and its Role in Reducing Turnover Intention Among Healthcare Professionals

The research examines how Perceived Organizational Support (POS) helps in reducing Turnover Intention (TI). Additionally, the research examines the mediating role of Burnout Experience (BE) to explain the impact of POS on TI. The research considered healthcare professionals as the target population from the Kingdom of Saudi Arabia (KSA). The research addresses a significant gap identified in existing literature by addressing how emotional processes drive the TI among healthcare sector in KSA. This research is guided by Affective Event Theory (AET). The researchers collected ۴۶۳ valid responses using a closed-ended survey questionnaire from a number of hospitals. The researchers adapted validated and standardized measures based on existing studies. Additionally, the researcher tested direct and mediating effects using Partial Least Squares (PLS) based Structural Equation Modelling (SEM) approach. The findings revealed a strongly negative impact of POS on TI. It further confirmed a significant mediating role of BE. The findings provide a validated emotional pathway that reduces TI using POS directly and BE indirectly. Theoretically, the study extends the AET perspective to the healthcare sector in KSA. Empirically, the study addressed an existing research gap for the target population. Practically, the findings emphasized a supportive work environment that mitigates burnout and turnover intentions by strengthening a stable workforce.

کلیدواژه ها:

Perceived organizational support ، Burnout experience ، Turnover intention ، Healthcare professionals ، Saudi Arabia