The Impact of Brand on Customer Loyalty in the Luxury Industry
سال انتشار: 1404
نوع سند: مقاله کنفرانسی
زبان: انگلیسی
مشاهده: 82
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شناسه ملی سند علمی:
CSIEM04_025
تاریخ نمایه سازی: 17 خرداد 1405
چکیده مقاله:
This paper explores the impact of brand on customer loyalty within the luxury industry. As luxury brands rely heavily on perceived value and brand identity, understanding their influence on consumer behavior is crucial. Through a comprehensive literature review, this paper identifies key drivers of customer loyalty in the luxury sector, including brand image, emotional attachment, and exclusivity. The proposed framework combines theoretical insights with empirical data to assess how these factors contribute to brand loyalty. Simulation results suggest that strong brand equity positively correlates with higher customer retention and long-term loyalty in luxury markets. The findings offer valuable insights for luxury brand managers aiming to strengthen customer loyalty through strategic branding efforts.
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نویسندگان
Babak Dayani
Department of business administration, Islamic Azad university of Central Tehran, Iran