The Impact of Financial Technologies (FinTech) on the Sustainable Performance Dimensions of Banks within the Banking Industry

This research investigates the transformative impact of Financial Technologies (FinTech) on the sustainable performance dimensions of banks, integrating environmental, social, and governance (ESG) criteria into banking operations. Through a mixed-methods approach, the study identifies key performance indicators (KPIs), gathers qualitative insights from industry professionals, and conducts a comparative analysis across different banking environments and geographical regions. Findings reveal that FinTech significantly enhances banks' sustainability by improving operational efficiency, promoting environmental stewardship through green finance initiatives, and advancing financial inclusion. The study contributes to the academic discourse on digital finance and sustainability by providing a comprehensive framework for assessing FinTech's role in sustainable banking practices. It offers actionable recommendations for banks to strategically leverage FinTech for sustainability goals, highlighting the necessity of regulatory support and innovation in sustainable product development. Future research directions emphasize the need for longitudinal studies to assess the long-term impacts of FinTech and explore the influence of emerging technologies on banking sustainability.

کلیدواژه ها:

Financial Technologies ، Sustainable Banking ، Environmental ، Social ، and Governance (ESG) ، Key Performance Indicators (KPIs) ، Green Finance ، Financial Inclusion ، Digital Transformation