Providing a model to improve organizational team performance with the approach of non-economic motives of organizational citizenship behavior

The present research aims to "provide a model to improve the organizational team performance with the approach of non-economic motives of organizational citizenship behaviour (OCB) in the municipalities of Tehran province”.  A quantitative method and structural equation modelling were used to identify the components and indicators of the organizational team performance improvement model identified with the approach of non-economic motives of organizational citizenship behaviour and to explore the relationship among the components. The population under study includes the employees of the Tehran province municipality. Due to the unlimited statistical population, the sample size was determined using Cochran's formula as ۳۸۴ people with a simple random sampling method. The data collection instrument was a researcher-made questionnaire whose content validity was confirmed by experts using the Delphi technique, construct validity was established with confirmatory factor analysis in Smart PLS software, and reliability was ensured using Cronbach's alpha coefficient in SPSS software and composite reliability. To analyze the data, the Kolmogorov-Smirnov test was used to test the normality of the data, the Friedman test was used to prioritize the components and indicators, and the Structural equation modelling test was used to analyze the path and validate the model in smart  PLS software. The results indicated that the existing organizational skills and resources can influence the organization's competitive environment. Furthermore, the current competitive environment can provide the context for employees' participation and cooperation and the organization's citizenship behaviour. In effect, it can affect the performance of work teams.

کلیدواژه ها:

management ، Team Interactions ، Organizational Team Performance ، Non-Economic Motives ، Organizational Citizenship Behavior