Enhancing SMEs Automotive Manufacturing Performance through Human Factor Ergonomics: An Approach Towards Hybrid Working Environment

This study explores the impact of human factor ergonomics (HFE), considering physical, managerial, psychosocial, and work design factors on manufacturing performance in the SME automotive sector in Malaysia, and investigates the feasibility of hybrid work environments. Using a mixed-method approach, it collected quantitative data through a survey (۱۳۲ responses) and qualitative data via semi-structured interviews with five informants from SME automotive manufacturers. The analysis supported three hypotheses, indicating that physical, managerial, and work design factors positively affect manufacturing performance, while psychosocial factors do not due to constraints within SMEs. The study also examined how hybrid work environments can enhance the relationship between psychosocial factors and manufacturing performance. Findings suggest that transitioning to hybrid work, especially for non-operational roles, is feasible with the right technology, policies, culture, and training. This research addresses the urgent need for targeted safety efforts in the automotive SME sector and offers practical insights into optimizing productivity while ensuring employee well-being. It contributes valuable insights into the dynamics of hybrid work environments within manufacturing settings, making it a valuable addition to empirical studies in the field.

کلیدواژه ها:

Human Factor Ergonomics ، Manufacturing Performance ، SMEs ، Hybrid Working.