Predicting Emotional Exhaustion Through Compulsory Citizenship: Moderating Role of Proactive Personality

The core aim of the current study is to examine the relationship between compulsory citizenship behavior and emotional exhaustion. It also covers the boundary condition of proactive personality. Data for the current study were collected from banking and IT employees in Pakistan, using a convenience sampling technique. In total, ۲۷۸ filled responses were found suitable and used for analysis. The findings of the study reveal that compulsory citizenship behavior is positively related to emotional exhaustion, while proactive personality dampens this relationship. Implications and future directions of the study are also discussed.

کلیدواژه ها:

Compulsory citizenship behaviour ، emotional exhaustion ، proactive personality ، Pakistan