Exploring the Potential of AI and IoT Technologies in Smart Museums

Artificial intelligence and the Internet of Things, as two advanced technologies, play an important role in making museums smarter. These technologies can enhance the visitor experience to a new level by using data analysis and intelligent connection of objects. By installing smart sensors and using artificial intelligence systems, museums are able to collect information about visitors' behavior and tastes. This data helps museums to identify and optimize their conflicts and, as a result, create more attraction for visitors. One of the important effects of these technologies is to increase visitor engagement. By using mobile apps and augmented reality, museums can provide more stories and information about objects and artworks and improve the learning experience by capturing the attention of the audiences. Also, the use of robots and intelligent systems can help better guide and interact with visitors, so that each person can have a personalized experience of their visit. However, making museums smarter also brings challenges. Among these challenges are maintaining the privacy of visitors and managing the collected information. Also, the need for technology infrastructure and staff training to effectively use these technologies are also other obstacles. Contrary to the existence of these challenges, the positive effect of artificial intelligence and the Internet of Things on education, preservation of cultural heritage and social interactions in museums is undeniable and can help to preserve and better introduce human science, culture and art for future generations. Based on the study and review of a set of researches and scientific articles available in the world in the field of using artificial intelligence and Internet of Things in museums, this article has analyzed the opportunities and challenges of these technologies and their impact on the participation of visitors, science education and preservation of cultural heritage; The purpose of this review is to provide a way forward in the direction of making Iran's museums smarter in the future.

کلیدواژه ها:

museum ، technology ، artificial intelligence ، AI ، IoT