Integrating Business Process Management with Digital Transformation

In the rapidly evolving digital landscape, business process management (BPM) has emerged as a critical enabler of digital transformation. This survey paper provides a review of the current state of BPM in the context of digital transformation, highlighting key trends and technologies. Through an analysis of existing literature and case studies, the paper explores how BPM practices are being reshaped by emerging digital technologies such as artificial intelligence (AI), Internet of Things (IoT), robotic process and automation (RPA). It also examines the role of BPM in driving organizational agility, enhancing customer experiences, and fostering innovation. By synthesizing insights from academic research and industry reports, the paper aims to offer a holistic understanding of the intersection between BPM and digital transformation, identifying best practices and future research directions. This survey underscores the importance of integrating BPM with digital strategies to achieve sustainable competitive advantage in the digital era.

کلیدواژه ها:

BPM ، DT ، AI ، IoT ، RPA