Designing a Strategic Competency Model for Managers inIran's Banking Industry (Case study: State Banks inTehran Branches)

This research has explained the competence components of the managers of inIran's banking industry by using a mixed research design (qualitative andquantitative). To collect data in the qualitative step, interviews with experts andin the quantitative step, a questionnaire from the qualitative step the research wasused. The statistical population of the research was the directors of the bankingindusrty. In order to select research samples, research data was collected usingthe snowball method and based on ۲۰ in-depth interviews with experts related tothe subject. Brown and Clark's (۲۰۰۶) theme and pattern analysis method wasused to analyze the data in the qualitative step and the content validity ratio index(CVR & CVI) was used in the quantitative step. Findings of theme analysis aboutthe competencies of the Iran's banking industry managers in ۴ main themes, ۱-Specialized competencies, ۲- Personality competencies, ۳- Executivecompetencies, ۴- Managerial competencies, and ۲۵ sub-themes. have beenintroduced In the quantitative step, the percentage of the appropriateness of opencodes for ۱۵ experts is ۰.۴۹%, according to the CVR statistics, all competencythemes had good content validity from the experts' point of view. The results ofthis research showed that the managers of the Iran's banking industry, byaccepting the issue that success in today's conditions of the Iran's bankingindustry is the use of existing human resources competencies, should payattention to the improvement of the four competencies of the present research.And have intellectual and far-sighted thoughts in the conditions of crisis andchallenges ahead.

کلیدواژه ها:

Specialized competencies ، Personality competencies ، Executivecompetencies ، Managerial competencies ، Iran's banking industry