Studying the causes of volunteers reduction and suggesting appropriate strategies in order to retain members in Red Crescent Society of Charmahal & Bakhtiari

سال انتشار: 1391
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 100

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شناسه ملی سند علمی:

JR_JORAR-4-3_005

تاریخ نمایه سازی: 5 تیر 1401

چکیده مقاله:

Introduction: This study aims to investigate the causes of failure to cooperate with Red Crescent Society volunteers in Charmahal & Bakhtiari and to suggest appropriate strategies in order to retain and keep members and volunteers. Methods: In this cross-sectional study, ۳۵۰ volunteers were selected and studied in Red Crescent Society of Charmahal & Bakhtiari province by accidental sampling in ۲۰۱۰-۲۰۱۱. Data was collected and analyzed by using a self-administrated questionnaire (۲۱ questions), inferential and descriptive statistics (chi-square). Findings: Descriptive statistics were as follows: volunteers in participation and support categories had the highest and lowest knowledge about the activities of Red Crescent Society respectively; most members joined and attended voluntary to the Society; most volunteers and members believed that attracting new volunteers and inadequate information and advertisement were the main weakness of volunteers' unit; also they mentioned that the main reason of volunteering reduction were lack of proper plan and appropriate organizing in one hand and executing the one-way programs benefit to Society and no benefit to volunteers in other hand. Volunteers agreed to pay membership fees as Hamyaran account in Red Crescent Society. They highly agreed to attract new members through public calls and the presence of Red Crescent Society officials in governmental organizations and departments. In order to familiarize people with Society activities, most volunteers selected production and editing programs common with Islamic Republic of Iran broadcasting. Volunteers mostly accepted the four-groups classifications should be according to their qualifications and tended to hold specialized courses. In their viewpoint, the heads unfamiliarity with related guidelines was the weakness of all four groups. In addition, volunteers confirmed items such as participating in blood donation, collecting public donations, and establishing volunteers' bases. Volunteers believed they should be present at the scene of disasters in order to give relief along with Red Crescent Society in unexpected disasters. In volunteers' viewpoints, both plans of Homaye Rahmat and Fereshtegane Rahmat (Angels of Mercy) were very good. According to the inferential statistics results: there was a significant relationship between occupation, gender, and membership (X۲=/۰۰۰ p=/۰۵); there was a significant relationship between membership category and familiarity with Red Crescent Society activities (X۲=/۰۰۷) Conclusion: The main weakness of volunteers' unit in attracting and retaining old and new members and volunteers are summarized in the following cases such as: inadequate information and advertisement; lack of proper plan and appropriate organizing in order to utilize volunteers' capability; executing one-way programs benefit to Society and no benefit to volunteers; head little familiarity with volunteers' guidelines and tasks in four categories; paying membership fees without justification; incorrect classification of volunteers in four categories; and lack of specialized training courses for volunteers.  

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