BUSINESS PROCESS RE DESIGN IN EDUCATIONAL INSTITUTES IN MIDDLE EASTERN COUNTRIES: CASE STUDY

Business process re-engineering (BPR) is the main way in which organizations become more efficientand modernize. It transforms an organization in many different ways and can directly have an impacton the performance of an organization. Even though many Saudi technical and vocational training agencies are employing e-Learning strategies, Saudi schools and educational systems are still relying on paperwork and functional areas for operations. Furthermore, they have been trying to improve the system by only relying on new technology to just automate operations, without redesigning the process. This case study attempts to apply business process redesign tools into the functional operations and management processes at a school in Saudi Arabia. The National Educational Girls School (NEGS) in Al-Khobar is one of many organizations that is trying to develop a new business process in to its operations. The purpose of the study is to present a working business process redesign model, which identifies the problems with the current management system and presents a reengineering solution that can be used as a reference in similar projects. The methodology that this study proposes is based on three step process: The primary step is to study an outline of the management structure for NEGS and their basic functions. The Second step is to present a model of NEGS current business processes.. The final step is to present a redesigned model of NEGS management and educational processes, eliminating all redundancies and excess resources,employing technical solutions and redesigning un-integrated entities into network. Finally develop an integrate model for all the processes that can be used as a reference for other schools in MiddleEastern countries.

کلیدواژه ها:

BPR ، School ، Integrated system ، developing countries ، educational system