Six-Sigma for Business Sustainability

Six Sigma approach is a very successful manufacturing quality improvement tool. In the last two decades, it has helped many companies to success. Recently, the Six Sigma approach was introduced in the software development industry. Some software companies have been trying to adapt Six Sigma for their business and development processes. Six-Sigma is a systematic set of methods combined and merged to improve quality and performance of products and help companies to decrease process changes and their failures. After inducing Six-Sigma methodology, lots of methods can be provided to improve some processes of an organization. Lead Six-Sigma is the combination of Six-Sigma with lead production context. The goal of lead production is waste reduction. Growing a more sustainable business goes hand-in hand-with the Six Sigma ideology of reducing waste and being more effective and efficient with all organizational processes and materials. With this in mind, it becomes much easier to realize that Six Sigma strategies can be a strong tool to help companies reach more aggressive triple bottom line performance goals. In this paper, we present various performance factors that can be effectively used for improving a sustainable business process.

کلیدواژه ها:

Sustainable Business ، customer satisfaction ، Lead Six-Sigma ، Six-Sigma ، Performance ، reducing waste.