Patient and Clinician Perceptions about Remote Video Visits for Musculoskeletal Problems: A Qualitative Study

Background: An understanding of patient and clinician opinions about remote video musculoskeletal consultationsmight help determine how to increase appeal and utilization. The purpose of this study was to evaluate perceptions ofremote video musculoskeletal consultations. Our research questions was what are patient and clinician facilitators andbarriers for the use of remote video consultations?Methods: Prior to the COVID-۱۹ pandemic ۲۷ English speaking adult patients seeking ambulatory care for amusculoskeletal problem, and ۱۰ English-speaking musculoskeletal clinicians were interviewed using a guide.Interviews were audio-recorded, transcribed, and coded using applied thematic analysis.Results: Patient and clinician incentives for remote video consultations included increased convenience, lower costs,less waiting time, and a better experience. Patient and clinician barriers to remote video consultations included concernsabout familiarity with technology, lack of personal interaction and physical examination, inability to perform procedures,difficulties with reimbursement (clinicians), as well as technical, logistical, and privacy issues.Conclusion: This qualitative study performed prior to the pandemic found that adoption of remote video consultation formusculoskeletal problems may improve with seamless, efficient, and effective care, at an affordable price, particularly ifthe human connection is similar to what occurs in person.Level of evidence: Not applicable

کلیدواژه ها:

remote consultations ، virtual visits