The Effect of Education-Based Empowerment Program on Nursing Care Quality in the Dialysis Ward
سال انتشار: 1397
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 198
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شناسه ملی سند علمی:
JR_NMCJ-8-3_001
تاریخ نمایه سازی: 1 اسفند 1399
چکیده مقاله:
Background: Although nurses are legally and morally responsible for the quality of patient care, patients also have the right to receive high-quality and decent nursing care.
Objectives: The purpose of this study is to determine the effect of education-based empowerment program on the nursing care quality in the dialysis ward.
Methods: The present semi-experimental clinical trial study was performed as pre-test and post-test, before and after the intervention, in two stages. All hospitalized patients (150 subjects) in the dialysis center of Valiasr Hospital in Zanjan were enrolled by the census method. At the end of the study, the number of subjects was 125. Before the intervention, the SERVQUAL questionnaire was completed by the patients. Afterwards, nurse empowerment sessions were held. Finally, after the intervention, the SERVQUAL questionnaire was filled by the patients. To analyze the collected data, paired t-test, independent t-test, and variance analysis were performed using SPSS V22 software.
Results: The findings of the study showed significant differences between the patients’ expectations and perceptions of services, before and after intervention, in terms of tangibility, reliability, responsiveness, and overall dimensions (P<0.0001).
Conclusion: The results of the present research indicated that education-based empowerment program affected nursing care quality in different dimensions. Hence, it is recommended paying more attention to education-based empowerment program to improve nursing care quality
کلیدواژه ها:
نویسندگان
Zeinab Bakhteari
Department of Critical Care Nursing, School of Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran
Nasrin Jafari Varjoshani
Department of Community Health Nursing, Assistant Professor, School of Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran
Nasrin Hanifi
Department of Critical Care Nursing, Associate Professor, School of Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran
Kourosh Amini
Department of Mental Health Nursing, Associate Professor, School of Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran
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