Individual Differences in Systems Thinking: An Empirical Study

  • سال انتشار: 1398
  • محل انتشار: شانزدهمین کنفرانس بین المللی مدیریت
  • کد COI اختصاصی: IAMS16_012
  • زبان مقاله: انگلیسی
  • تعداد مشاهده: 488
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نویسندگان

Rosa Hendijani

Faculty of Management, University of Tehran

Ali N Mashayakhi

Graduate School of Management and Economics, Sharif University of Technology

Forouzan Ghafourian

Faculty of Management, University of Tehran

Iman Attari

Kelley School of Business, Indiana University

چکیده

Systems thinking is an important part of strategic management of organizations. This study focuses on an underlying aspect of systems thinking known as stock-flow understanding. Stockflows are the building blocks of dynamic systems such as organizational ones. Systems thinkingrequires a good grasp of the elements of dynamics systems, including stock-flow mechanisms. People often fail to grasp stock-flow mechanisms. Nevertheless, some studies indicate that individual differences can influence the understanding of stock-flow systems. In this study, weexamined the effect of individual differences in Little s Law understanding on stock-flow understanding.Little s law is one of the fundamental laws of queueing systems. Queueing systems are, in essence, made of stock-flows. Components of queueing systems, including arrivals, departures, and queue are the inflow, outflow, and accumulation in stock-flow systems. Thus, it can bepredicted that grasping Little s Law can have a positive effect on stock-flow understanding. This study is the first to our knowledge that examines the role of Little s Law understanding on stockflow performance as one of the underlying factors of systems thinking. We designed a surveystudy where 254 individuals participated in it. The results supported our hypothesis. Little s Law understanding had a significant positive effect on stock-flow understanding. It is recommended that Little s Law understanding be assessed for personnel hiring and evaluation in jobs related todynamic systems, including strategic management, inventory management, and capacity planning.

کلیدواژه ها

Stock-flow understanding, Little s Law, dynamic systems, systems thinking

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