The Neurosurgical Registrar – are we still as busy as we were A Quality Improvement Study
محل انتشار: مجله ایمنی و بهبود بیمار، دوره: 7، شماره: 2
سال انتشار: 1398
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 347
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شناسه ملی سند علمی:
JR_PSQ-7-2_006
تاریخ نمایه سازی: 16 تیر 1398
چکیده مقاله:
Introduction: Bleeps represent an important element of the on-call neurosurgical registrar’s workday. They provide instant contact between healthcare staff, while allowing doctors to perform tasks across the hospital. However the paging system causes interruptions and can interfere with patient care. We aim to develop and implement strategies to improve paging patterns and ultimately reduce unnecessary calls. Material and Methods: we conducted a retrospective analysis of electronic hospital bleep records over a 7-months period (March-September-2015) in which bleep logs were retrieved from the hospital paging system at University Hospital of Wales. The first cycle was followed by a set of interventions followed by a second data-collection cycle 12 months later.Results: The first cycle showed that on average the neurosurgical registrar received 57 bleeps per 24hrs. Almost a third of on-call bleeps were new referrals received from the local accident & emergency department or from other district hospitals. Other calls were received from our own hospital’s wards and Intensive Therapeutic Unit (10%), the paediatric ward (5%), neurosurgical theatres (5%) and emergency theatre (5%). The second cycle showed a 23% drop in the total number of bleeps compared to first cycle. The difference in bleep numbers was evident during the day shift, and no difference was noted during the night shift. No difference in the number of new referrals was noted. Conclusion: This project has shown that a simple change can result in a significant improvement. It also confirmed the value of team work and communication in improving quality of care.
کلیدواژه ها:
نویسندگان
Feras Sharouf
Department of Neurosurgery, University Hospital of Wales, United Kingdom.
Malik Zaben
Clinical Lecturer in Neurosurgery, Neuroscience and Mental Health Research Institute, School of Medicine, Cardiff University, University Hospital of Wales, Heath Park,United Kingdom
Paul Leach
Consultant Neurosurgeon, University Hospital of Wales, Heath Park, Cardiff, United Kingdom
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