Is the relationship between relationship management dimension of emotional intelligence and organizational citizenship behavior?

سال انتشار: 1394
محل انتشار: فصلنامه مدیریت و مطالعات حسابداری، دوره: 3، شماره: 2
کد COI اختصاصی: JR_UJMAS-3-2_005
زبان مقاله: انگلیسی
تعداد مشاهده: 513

نویسندگان

Department of Education Management, Bojnourd Branch, Islamic Azad University, Bojnourd, Iran.

چکیده

The purpose of this study is to examine the relationship management dimension of emotional intelligence and organizational citizenship behavior among employees and faculty members of Islamic Azad University of Shirvan. In terms of objectives, this study is an applied one and regarding the method it is a descriptive survey, and with respect to statistics is co-relational. Since the population was small, we utilized the total number method to be more precise in sampling. Out of 116 subjects only 100 ones answered the questionnaires. To measure the emotional intelligence Gladson standardquestionnaire (2009) was used. To measure the organizational citizenship behavior Marcozy and Zin standard questionnaire was used which included 27 questions. Reliability of the emotional intelligence and organizational citizenship behavior were calculated according to Cronbach’s alpha which were0.77 and 0.87 respectively. Descriptive and inferential statistics were used to interpret collected data. To describe the data mean, standard deviation, minimum and maximum were used. In inferential statistics Pearson co-relational test, K-S test, t- test and multiple regressions were applied. The results of inferential statistics have shown that there is a significant relationship between relationshipmanagement dimension of emotional intelligence and organizational citizenship behavior among employees and faculty members of Islamic Azad University of Shirvan with 99 percent precision. The results of independent t-test indicate that there is not a significant relationship between the size of organizational citizenship behavior and employees and faculty members.

کلیدواژه ها

emotional intelligence, organizational citizenship behavior, relationship management, Azad University of Shirvan, employees, faculty members

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