Mother’s satisfaction of postpartum care and its relationship with midwifery care at Urban Health Centers, Mashhad, Iran

  • سال انتشار: 1395
  • محل انتشار: مجله مامایی و بهداشت باروری، دوره: 4، شماره: 3
  • کد COI اختصاصی: JR_JMREH-4-3_005
  • زبان مقاله: انگلیسی
  • تعداد مشاهده: 388
دانلود فایل این مقاله

نویسندگان

Khadijeh Mirzaei

Associate Professor, Department of Midwifery, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

Somayyeh Oladi Ghadikolaee

Graduate, MSc in Midwifery ,Department of Midwifery, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran

Mojtaba Mousavi Bazzaz

Associate Professor, Department of Community Medicine, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

Malihe Ziaee

Resident of Community Medicine, Department of Community Medicine, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

چکیده

Background & aim: Maternal satisfaction of health services is an inherent element of healthcare policies, and quality of midwifery care essentially influences this parameter. This study aimed to evaluate maternal satisfaction of postpartum care and its association with midwifery care at the urban health centers of Mashhad, Iran in 2012. Methods:This descriptive, cross sectional study was conducted on 411 mothers selected via multistage sampling from 16 urban health centers in Mashhad, Iran in 2012. Data were collected using the structured questionnaire of maternal satisfaction and observation checklists to assess the technical and communication skills of midwives. Data analysis was performed in SPSS V.16. Results: Among the aspects of midwifery care, 92% of postnatal women were satisfied with consultation and training, 92.3% were satisfied with the technical competency of midwives, and 96.6% were satisfied with the communication skills of midwives. Moreover, high levels of maternal satisfaction of midwifery services were reported in dimensions of providing demographic and delivery history, use of dietary supplements and breastfeeding, and performing physical examinations (blood pressure measurement and scleral examination). However, no significant correlation was observed between maternal satisfaction and quality of care (P< 0.05). Conclusion: According to the results of this study, the majority of mothers were satisfied with the quality of postnatal care and midwifery services. Considering the desirable level of maternal satisfaction with the competency of clinical staff, which could not be authentically cited due to the limited information of mothers regarding professional medical care, special attention must be paid to the enhancement of the performance and responsiveness of midwives. In addition, identification of the causes of poor healthcare services in the provision of postnatal care requires further investigation.

کلیدواژه ها

Maternal satisfaction, Postpartum Care, Quality of care

اطلاعات بیشتر در مورد COI

COI مخفف عبارت CIVILICA Object Identifier به معنی شناسه سیویلیکا برای اسناد است. COI کدی است که مطابق محل انتشار، به مقالات کنفرانسها و ژورنالهای داخل کشور به هنگام نمایه سازی بر روی پایگاه استنادی سیویلیکا اختصاص می یابد.

کد COI به مفهوم کد ملی اسناد نمایه شده در سیویلیکا است و کدی یکتا و ثابت است و به همین دلیل همواره قابلیت استناد و پیگیری دارد.