Evaluating Management Performance Based on BSC Model (case study: Imam Reza Fund)

سال انتشار: 1393
نوع سند: مقاله ژورنالی
زبان: انگلیسی
مشاهده: 724

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شناسه ملی سند علمی:

JR_IJMECO-1-5_002

تاریخ نمایه سازی: 22 دی 1393

چکیده مقاله:

The balanced scorecard is one of the most successful tools in the field of performance evaluation that involve four perspectives:financial, customer, internal process, and learning and growth. The purpose of this study is to evaluate the performance of organizational management in a credit institution named Imam Reza Fund using BSC model. The study population was composed of managers who were working in Imam Reza Funds and clients who were using their services. The results show the performance of organizational management through use of the balanced scorecard’s four perspectives.

نویسندگان

Naser Ali Yadollahzadeh Tabari

Department of Economic, Babol Branch, Islamic Azad University, Babol, Iran

Ahmad Jafar Gholizadeh

Department of Business Administration, Babol Branch, Islamic Azad University, Babol, Iran