Monireh Hosseini - Department of Industrial Engineering, K.N.Toosi University of Technology, Tehran, Iran
Elias Fathi Kiadehi - Department of Industrial Engineering, K.N.Toosi University of Technology, Tehran, Iran

With the extension of Internet and its applications, internet banking is introduced as an efficient and cost effective way to provide services to customers. Towards the end of previous decade, cloud computing has been offered as a revolution in Internet application as a service which effect on the way that service is provided. Regarding the service improvement based on customer’s needs, cloud computing is a quick move in informational services. This study tried to consider each aspect of internet banking and cloud computing strengths, weaknesses, opportunities and threats and provide SWOT analysis for Internet banking using cloud computing. In the following, the study tried to provide a practical solution for financial agencies and banks to provide better Internet banking services using cloud computing technology. Finally a SWOT analysis of internet banking using cloud computing technology is discussed and approved with expert opinions using fuzzy Delphi method.

Cloud Computing, Internet Banking, Strengths, Weaknesses, Opportunities, Threats