Emotional Contagion Consequences During the COVID-۱۹ Pandemic: A Qualitative Study in Iran
- سال انتشار: 1403
- محل انتشار: مجله ایرانی مطالعات مدیریت، دوره: 17، شماره: 3
- کد COI اختصاصی: JR_JIJMS-17-3_001
- زبان مقاله: انگلیسی
- تعداد مشاهده: 175
نویسندگان
Department of Public Administration, Faculty of Management and Accounting, College of Farabi, University of Tehran, Qom, Iran
Department of Public Administration, Faculty of Humanities and Social Sciences, Ardakan University, Ardakan, Iran
Department of Public Administration, Faculty of Humanities and Social Sciences, Ardakan University, Ardakan, Iran
چکیده
Emotional contagion (EC) occurs when one person's moods and emotions influence others' feelings. This study aims to understand employees’ lived experiences regarding EC and its consequences in Iran during the pandemic. This study used a phenomenological framework to elicit employees’ experiences. Forty interviews with Iranian employees in ۴۰ public organizations were conducted. Purposive sampling was used to identify the participants. The unearthed consequences were categorized into seven themes: mental disorders, negative emotions, negative physiological changes, job burnout, communication apprehension, venting at the workplace, and work-family spillover. Although several studies have considered the role of EC in the workplace, the consequences of EC during the COVID-۱۹ pandemic in organizations have not yet been studied. Moreover, the findings illustrated that EC during the COVID-۱۹ pandemic has dire consequences, which are not only confined to the individual sphere of employees but also permeate organizations, clients, and even families.کلیدواژه ها
Organizational behavior, Emotional contagion, Qualitative research, Covid-۱۹اطلاعات بیشتر در مورد COI
COI مخفف عبارت CIVILICA Object Identifier به معنی شناسه سیویلیکا برای اسناد است. COI کدی است که مطابق محل انتشار، به مقالات کنفرانسها و ژورنالهای داخل کشور به هنگام نمایه سازی بر روی پایگاه استنادی سیویلیکا اختصاص می یابد.
کد COI به مفهوم کد ملی اسناد نمایه شده در سیویلیکا است و کدی یکتا و ثابت است و به همین دلیل همواره قابلیت استناد و پیگیری دارد.