Laura de Almeida - Bachelor's degree in Sciences from the Federal University of Viçosa and Graduate in Production Engineering from the Federal University of Ouro Preto, Brazil
Marco Rivarola - Department of Administration and Accounting of the Federal University of Viçosa (UFV), Brazil

This study aims to investigate the role of digital twins in enhancing the efficiency, quality, and competitiveness of small manufacturers, identifying key motivations, impacts, challenges, and future benefits. This qualitative study employed semi-structured interviews to gather in-depth insights from ۲۸ key stakeholders in small manufacturing businesses that have implemented digital twin technology. Participants included business owners, operations managers, and IT specialists. The data were transcribed and analyzed using NVivo software, following a thematic analysis approach to identify and categorize recurring themes and concepts. The analysis revealed four main themes: Adoption of Digital Twins, Impact on Manufacturing Efficiency, Challenges and Barriers, and Future Outlook and Benefits. Key motivations for adoption included cost reduction, efficiency improvement, and competitive advantage. Digital twins significantly enhanced manufacturing efficiency through process optimization, quality control, and cost management. Major challenges encompassed technical barriers, financial constraints, organizational resistance, and regulatory issues. The future outlook for digital twins was positive, with potential long-term benefits and advancements in AI and IoT expected to further enhance their capabilities. Digital twins offer substantial benefits for small manufacturing businesses, including improved efficiency, quality control, and cost management. However, successful implementation requires addressing technical, financial, and organizational challenges. With continued technological advancements and strategic support, digital twins are likely to become integral to small manufacturers, driving innovation and competitiveness in the industry.

Digital twins, small manufacturing businesses, Process Optimization, Quality Control, Cost management, technological adoption