Assessment of Function for Development of Virtual Learning Centers with BSC

Assessment of function is considered as an important strategic process in organizations. Using assessment of function with a consistently implemented viewpoint causes upgrading and improving the response of executive agencies in government section and also increasing public confidence in the performance of organizations. It helps the efficiency and effectiveness of the government too. Assessment of function is based on a balanced scorecard model for implementation of virtual training centers' strategies was the purpose of this survey research. A stratified random sampling method with a proportional volume allocation technique was used to achieve the goal. The statistical population of this research with ۳۵۰ persons includes available staff working in the centers of Kerman province in ۲۰۱۷ and the sample size was estimated ۱۸۴ persons by using the Cochran formula. Data collection was done using documentary and field methods. A researcher-made questionnaire was used to measure each of the components of the research. According to experts, research was confirmed validity and reliability of the questionnaire using Cronbach's alpha coefficient was calculated ۰.۸۱. The statistical method is a confirmatory factor analysis (CFA). Examination of hypotheses showed that there is a direct relationship between the implementation of the BSC and the related factors (learning, innovation, and competence), (financial), (internal process of S) with organizational performance. But there was no relationship between performances of the agent (more satisfaction). The overall results showed that the implementation of the BSC model has a direct relationship with organizational performance.

کلیدواژه ها:

Internal Process ، Competency and Innovation ، Organizational Function ، Balanced Score Card (BSC) ، Virtual Learning