The effect of leadership’s communication ability on quality of work-life and employees job satisfaction
- سال انتشار: 1401
- محل انتشار: فصلنامه بین المللی سرمایه انسانی در مدیریت شهری، دوره: 7، شماره: 1
- کد COI اختصاصی: JR_IJHCUM-7-1_005
- زبان مقاله: انگلیسی
- تعداد مشاهده: 228
نویسندگان
Department of Information Systems, STMIK Bina Patria, Magelang, Indonesia
چکیده
KGROUND AND OBJECTIVES: Job satisfaction is important to improve the effectiveness and efficiency of bank employees. Moreover, quality of work-life and leadership’s communication ability are also required to increase their productivity.METHODS: This research was conducted to investigate the effect of leadership’s communication ability on the quality of work-life and employees job satisfaction. A quantitative approach was adopted using a survey method with the employees of the local bank in Magelang in Indonesia used as the respondents. Moreover, data were collected using a questionnaire as the research instrument and analyzed through the means of path analysis.FINDINGS: Leadership’s communication has a positive effect on the quality of work-life with a standardized coefficient of ۰.۹۲۸ and sig. ۰.۰۰۰ < ۰.۰۵ and this means the influence is significant by ۸۶.۱۱%. The quality of work-life influenced the employees’ job satisfaction, with a standardized coefficient of ۰.۴۵۱ and sig. ۰.۰۳۲< ۰.۰۵ and this means the effect is significant by ۲۰.۳۴%. Leadership’s communication directly influenced employees job satisfaction with ۰.۴۶۰=۲۱.۱۶% and sig. ۰.۰۲۹ < ۰.۰۵ and indirectly through the intervening or mediating variable of quality of work-life by P۲ x P۳ (۰.۹۲۸ x ۰.۴۵۱= ۰.۴۱۸۵ or ۴۱.۸۵%). Therefore, the total effect of leadership's communication on the employees job satisfaction were found to be ۰.۴۶۰ + ۰.۴۱۸۵ = ۰.۸۷۸۵ which means the significance of the influence is ۸۷.۸۵%.CONCLUSIONS: The results showed leadership’s communication influences the employees’ job satisfaction directly and also indirectly through the mediation of the quality of work Life. Communication was also observed to have a positive significant effect on the quality of work-life and this subsequently affected the job satisfaction of employees positively. The results of this research increase and improve the quality of leadership's communication patterns to enhance employee’s job satisfaction and quality of work-life.کلیدواژه ها
Employees job satisfaction, Leadership’s communication, Quality of Work-Life (QWL)اطلاعات بیشتر در مورد COI
COI مخفف عبارت CIVILICA Object Identifier به معنی شناسه سیویلیکا برای اسناد است. COI کدی است که مطابق محل انتشار، به مقالات کنفرانسها و ژورنالهای داخل کشور به هنگام نمایه سازی بر روی پایگاه استنادی سیویلیکا اختصاص می یابد.
کد COI به مفهوم کد ملی اسناد نمایه شده در سیویلیکا است و کدی یکتا و ثابت است و به همین دلیل همواره قابلیت استناد و پیگیری دارد.