Samereh Jadidoleslami - PhD student in Project Management and Construction, Tarbiat Modares University
Ehsan Saghatforoush - School of Construction Economics and Management, University of the Witwatersrand, Johannesburg, South Africa.
Narges Ghanbari - M.A. student in Project Management in MehreAlborz University, Tehran, Iran

Communication management as one of the principles of project management knowledge, is very important in project life cycle. Nowadays, communication is one of the main aspects of human life. However, despite creation of various technologies in communication, the construction projects suffer from problems such as, delays, increased changes and reworks, and decreased quality and coordination, which are all due to lack of proper communication among project stakeholders and the CEOs. This study aims to improve communication using Building Information Modelling (BIM). Lack of effective communication management leads to disruptions in message delivery, problems in timely and correct transmission of information and incomplete communication with stakeholders, and their misunderstanding of the transmitted message. this study is a descriptive and survey and cross-sectional study in terms of data collection. In this study, at first, the authors review the literature, and investigate different ways of communication between stakeholders and the CEO. Then, ۸۵ questionnaires are distributed among employers as of main project stakeholders, construction contractors, CEOs, and consultants for architects, structures, and facilities. The effect of BIM on effective communications in construction projects are investigates. In most studies on communication management, the role of BIM was not significant in the early phases of the project. In addition, the role of BIM has not been considered seriously, whereas the solutions presented in BIM can create a group work and effective communication between stakeholders, and reduce conflicts, and establish communication policies between them. This issue has been studied due to the necessity of understanding the role of facilitators of communication management, such as BIM. the outcome of this study can be a good framework for improving communication management in projects.

Communication Management; Project Stakeholders; Building Information Modelling, Construction