Yasaman farashahian - Corresponding author:student of PHD,industrial management
Amin abbasi - MA industrial management

Business enterprises typically are valued at the net tangible assets recorded on their books. When the market value of a firm succeeds its book value, conventional stock market theory regards the premium as the market’s assessment of intangible assets or intellectual capital of the firm. Svieby (2000) classified intellectual capital into three categories: employee competence, internal structure and external structure. The managing and measuring of intellectual capital are widely discussed in commercial applications. The implementation of key factors in intangible assets using indicators in day-to-day operations highlights the company’s value in creating processes. Many other firms apply similar frameworks in managing their intellectual capital, for example: Exxon Chemical’s, Learning Forums; World Bank’s, Communities of Practice; Toyota’s, Alignment Rooms; Ryder Trucks’, Knowledge Center; Allied Signal’s, Mental Model Learn; and Scott Paper’s Real Bottom-Line Customer Service. The purpose of this paper is to explore how a not-for-profit organization can adopt the concept of knowledge management and subsequently measure the intellectual capital - specifically in our company.

knowledge management,conceptual model